Showroom: CLOSED Open Hours: Mon - Sat 9.30 - 17.30, Sunday 11.00 - 16.00;

Delivery policy

Please note all delivery timescales listed below apply only to products listed as availability: in stock. If the product's availability is not "in stock" please additionally allow the specified time below.

All stocked items are usually dispatched the same day, with a usual delivery time of 24 hours, we endeavor to keep our shelves fully stocked. However, occasionally demand outstrips our supply. In these instances, we shall inform you and if there is an excessive delay (28 days), we will give you the option of receiving a full refund or accepting alternative products (if applicable).

UK Delivery Services
Standard Delivery £3.95
Saturday & Sunday Please call 01908 269 888
Guaranteed Next Day Delivery -
Order By 1:00pm
International Delivery Services
EU countries £99.95 *
Rest of the world Please contact us for a quote.
* We will contact you if the order is too large with any possible additional fee.

Free Delivery

Orders over the value of £49 to the UK mainland will qualify for free delivery which will be sent tracked via Royal Mail or DPD Local. Certain larger products do not qualify for this promotion (see Heavy parcels below).

Standard Delivery

We are able to ship items by post to most destinations in the UK, using our standard UK Royal Mail delivery service, this normally takes 48 hours but we like to advise that it can take up to 5 working days. (For items not received by post we would allow 10 working days before issuing replacements). Royal Mails standard terms for missing parcels is 15 working days. We aim process your order within 15-30 minutes of the order being placed on our website.

Certain items, such as fluorescent tubes can only be transported by courier due to the length and delicate nature of the product. Items delivered by our courier require a signature on delivery. Please ensure that someone will be available between 08:30 and 17.30 Monday to Friday at the designated address to accept the parcel.

If our couriers are unable to deliver an order due to the address being unmanned, a card will be left asking you to contact them directly to make alternative arrangements. They may re attempt delivery same or next day and also re-card. If no contact is made within 3 days, the order will be returned to us and a re-delivery charge will be levied to cover our re-delivery costs.

Next Day Delivery

If you place your order before 1:00pm Monday - Friday we can deliver next business working day to most UK Main Land destinations, excluding Northern Island, Highlands and Islands (which is a 2-day service). Please select this method at the checkout stage. Please note our carriers deliver between 08.30 and 17.30 Monday to Friday and will require a signature upon delivery. We cannot leave the goods at your address without a signature.

Heavy Parcels or Parcels over 1 metre

Excessively heavy parcels and parcels over 1 metre in dimensions are charged at £21. They will be sent on a tracked service by courier.

Saturday & Sunday Delivery

Saturday and Sunday delivery options are available at extra cost, please call the sales showroom +44 (0)1908 269888.

Direct From Supplier

Need the item super quick we can send directly to you from the manufacturers, there is a charge to queue jump, and get your lighting order in express timing, start from £14.95 

Same Day Collection

Collect your urgently required items from our showroom between 09:30 and 17:30 Hours Monday to Saturday and Sunday 11:00 to 16:00 (open 7 days a week)

Northern Ireland, Highlands and Channel Islands

Our standard fee for tracked courier is £24.95 but heavy parcels or parcels over 1m may incur an additional delivery charge. We will contact you if this is the case, and you can either pay the extra fee or cancel your order.

Europe & International

We now have a facility to send small, suitable, airmail packages to Europe costs are shown at the checkout. For larger orders or long fluorescent tubes please contact our Web Team for information. For other destinations please contact us for a price, which will be quoted according to weight and dimensions of the goods required, as well as the final destination and service required.

For overseas orders placed without the correct carriage option selected we will contact you confirming the correct charges. All goods shipped by Air Mail are at the Purchasers risk with no liability to Lampwise

For more information, please contact us directly on +44 (0)1908 269888 or email us at

For tracked/courier service please contact us with your requirements to enable us to quote the freight charges accordingly. If your order is international and the postage charge on our site is not sufficient we will contact, you within office hours to discuss other forms of shipping.

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