Delivery policy

Stock Availability

We display availability of every products on its product page just above the price and also in your shopping cart.

Delivery Tables

Orders before 3:00 pm Mon-Fri that are in stock will be despatched the same day.

Products that need to be ordered from one of our suppliers can vary in time but generally take 7-10 working days. We offer direct shipping from many of our suppliers which will arrive in 1-3 days at additional cost. If the supplier is out of stock we will advise you as soon as possible Mon-Fri with the wait time.

UK Mainland Delivery Services
Service Delivery time Price
Royal Mail Tracked 24 1 -2 days £5.95
Royal Mail Tracked 48 2 - 3 days £4.95
DPD Local Next Day 1 day £11.95
DPD Local Saturday or Sunday Saturday or Sunday £45.00
Direct from supplier
Supplier Delivery time Price
Elstead, Flambeau, Kichler, Feiss, Hinkley, Quoizel, Garden Zone, Stiffel 1 - 3 days £21.00
Searchlight, Interiors 1900, Endon & Saxby 1 - 3 days £14.95
Mantra & Diyas 1 - 3 days £35.95
Dar Lighting 1 - 3 days £19.95
EU Countries & Rest of the World
Service Delivery time Price
EU Member - Small Parcel 3 - 5 days 24.95
EU Member - Large Parcel 4 - 6 days 99.95
Rest of the World Please send us a quotation. (learn more)

Further information

Free Delivery

Orders over the value of £49 to the UK mainland will qualify for free delivery which will be sent tracked via Royal Mail or DPD Local. Certain larger products do not qualify for this promotion (see heavy parcels).

Standard Delivery

We are able to ship items by post to most destinations in the UK, using our standard UK Royal Mail delivery service, this normally takes 48 hours but we like to advise that it can take up to 5 working days. (For items not received by post we would allow 10 working days before issuing replacements). Royal Mails standard terms for missing parcels is 15 working days. We aim to process your order within 15-30 minutes of the order being placed on our website.

Certain items, such as fluorescent tubes can only be transported by courier due to the length and delicate nature of the product. Items delivered by our courier require a signature on delivery. Please ensure that someone will be available between 08:30 and 17.30 Monday to Friday at the designated address to accept the parcel.

If our couriers are unable to deliver an order due to the address being unmanned, a card will be left asking you to contact them directly to make alternative arrangements. You can arrange a re-delivery to collect from the local depot. If no contact is made within 3 days, the order will be returned to us and a re-delivery charge will be levied to cover our re-delivery costs.

Next Day Delivery

If you place your order before 1:00 pm Monday - Friday we can deliver next business working day to most UK Main Land destinations, excluding Northern Island, Highlands and Islands (which is a 2-day service). Please select this method at the checkout stage. Please note our carriers deliver between 08.30 and 17.30 Monday to Friday and will require a signature upon delivery. We cannot leave the goods at your address without a signature.

Heavy Parcels or Parcels over 1 metre

Excessively heavy parcels and parcels over 1 metre in dimensions are charged at £21. They will be sent on a tracked service by courier.

Saturday & Sunday Delivery

Saturday and Sunday delivery options are available at extra cost with the courier DPD Local. A contact telephone number is required. If you need your delivery before 12:00 pm please contact us.

Direct From Supplier

Need the item super quick we can send directly to you from the manufacturers, there is a charge to queue jump, and get your lighting order in express timing, start from £14.95. Please refer to the delivery table for further information.

Same Day Collection

Collect your urgently required items from our showroom between 09:30 and 17:30 Hours Monday to Saturday and Sunday 11:00 to 16:00 (open 7 days a week)

Northern Ireland, Highlands and Channel Islands

Our standard fee for tracked courier is £24.95 but heavy parcels or parcels over 1m may incur an additional delivery charge. We will contact you if this is the case, and you can either pay the extra fee or cancel your order.

Europe & International

We offer a tracked courier service to all EU countries based on the size of the parcel.

Countries outside of the EU can submit a quotation via our website. To learn more visit this page

For more information, please contact us directly on +44 (0)1908 269888 or contact us